House Concert values the trust You place in it. That's why House Concert insists upon the highest standards for secure transactions and customer information privacy on the House Concert Platform. Please read the following statement to learn about House Concert's information gathering and dissemination practices.
The entire content included in the House Concert Platform, including but not limited to text, graphics or code is copyrighted as a collective work under the Indian and all other copyright laws of the world, and is the sole property of House Concert or is appropriately licensed by House Concert from the relevant owners thereof. At no point of time, will the User have any rights and/ or claim to have acquired any rights in and to any part or portion of the House Concert Platform and/ or any content contained therein, in any manner whatsoever.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the House Concert Platform solely for Your own non-commercial use, or to place an order with House Concert Platform or to purchase House Concert Platform products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the House Concert Platform is strictly prohibited unless specifically authorized by House Concert in writing.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
When You use the House Concert Platform, We collect and store Your personal information which is provided by You from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows Us to provide services and features that most likely meet Your needs, and to customize House Concert Platform to make Your experience safer and easier. More importantly, while doing so We may collect personal information from You that We consider necessary for achieving this purpose.
In general, You can browse the House Concert Platform without telling Us who You are or revealing any personal information about Yourself. Once You give Us Your personal information, You are not anonymous to us. Where possible, We indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the House Concert Platform. We may automatically track certain information about You based upon Your behaviour on Our House Concert Platforms. We use this information to do internal research on Our users' demographics, interests, and behaviour to better understand, protect and serve Our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on House Concert Platform or not), which URL You next go to (whether this URL is on Our House Concert Platform or not), Your computer browser information, and Your IP address.
We use data collection devices such as "cookies" on certain pages of House Concert Platform to help analyse Our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on Your hard drive that assist Us in providing Our services. We offer certain features that are only available through the use of a "cookie".
If You choose to buy on House Concert Platform, We collect information about Your buying behaviour.
If You transact with us, We collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If You choose to post messages on Our message boards, chat rooms or other message areas or leave feedback, We will collect that information You provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If You send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about Your activities or postings on House Concert Platform, We may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, mobile number, credit card / debit card / other payment instrument details, etc.) from you when You set up a free account with us. While You can browse some sections of Our House Concert Platform without being a registered member, certain activities (such as placing an order) do require registration. We do use Your contact information to send You offers based on Your previous orders and Your interests.
USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the services You request. To the extent possible, We use Your personal information to market to You or share information with certain other parties to market to You, We will provide You the ability to opt-out of such uses. We use Your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in Our products and services, inform You about online and offline offers, products, services, and updates; customize Your experience; detect and protect Us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to You at the time of collection.
In Our efforts to continually improve Our product and service offerings, We collect and analyse demographic and profile data about Our users' activity on House Concert Platform.
We identify and use Your IP address to help diagnose problems with Our server, and to administer House Concert Platform. Your IP address is also used to help identify you and to gather broad demographic information.
We may occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, or income level). We use this data to tailor Your experience on the House Concert Platform, providing You with content that We think You might be interested in and to display content according to Your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in Your computer's hard drive. The cookies do not contain any of Your personally identifiable information.
SHARING OF PERSONAL INFORMATION
We may share personal information with our affiliates, the Event Organizer as well as the Event Organizer’s (as defined under the T&C, available here) affiliates for various purposes, including but not limited to help with the detection and prevention of identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of Our services; to facilitate marketing and promotional activities. Unless you explicitly agree to these T&Cs at the time of booking a ticket to an Event (as defined under T&Cs), the Event Organizer and its affiliates may not market to You as a result of such sharing of personal information by You.
LINKS TO OTHER SITES
House Concert Platforms link to other websites that may collect personally identifiable information about You. House Concert is not responsible for the privacy practices or the content of those linked websites.
House Concert Platforms have stringent security measures in place to protect the loss, misuse, and alteration of the information under Our control. Whenever You change or access Your account information, We offer the use of a secure server. Once your information is in Our possession We adhere to strict security guidelines, protecting it against unauthorized access.
We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after setting up an account.
If You want to remove Your contact information from all House Concert lists and newsletters, please click on the unsubscribe links in the emailer
ADVERTISEMENTS ON HOUSE CONCERT
We use third-party advertising companies to serve ads when You visit House Concert Platforms . These companies may use information (not including Your name, address, email address, or mobile number) about Your visits to House Concert Platform and other websites in order to provide advertisements about goods and services of interest to You.
You may address all your grievance in relation to your information to Mr. Manu Mathew, the Grievance Officer at House Concert Foundation, 521, THE SETH VIHAR, CGHS PLOT NO 4, SECTOR-18A, DWARKA, South West Delhi, Delhi, 110075. Email address: firstname.lastname@example.org.
Complaints sent to the Grievance Officer must clearly indicate your name, contact details, the kind of information in relation to which the complaint is being filed and the grievance with respect to the information.